Terms & Conditions

1. Acceptance of Terms

By accessing or using the SunEra Lifestyle website ("Site") or placing an order, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our Site or services.

2. Use of the Site

• You must be at least 18 years old to create an account and place orders.
• You agree to provide accurate, current, and complete information during registration and checkout.
• You are responsible for maintaining the confidentiality of your account credentials.
• You may not use the Site for any unlawful purpose or in a way that violates these Terms.

3. Products & Pricing

• All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to change product prices at any time without prior notice.
• Product images are for illustration purposes and actual products may vary slightly.
• We do not guarantee that all products displayed are available at all times.

4. Orders & Payment

• An order confirmation email constitutes our acceptance of your order.
• We reserve the right to cancel any order at our discretion, including due to pricing errors or stock unavailability.
• Payment must be completed at the time of order. For COD, payment is due at delivery.
• We use secure third-party payment gateways and do not store card information.

5. Shipping & Delivery

Delivery timelines are estimates and not guarantees. SunEra Lifestyle is not liable for delays caused by courier partners, natural events, or other circumstances beyond our control. Please refer to our Shipping Policy for full details.

6. Returns & Refunds

Our return and refund terms are governed by our Refund & Return Policy, which is incorporated by reference into these Terms.

7. Intellectual Property

All content on this Site — including logos, product images, text, designs, and code — is the intellectual property of SunEra Lifestyle and may not be copied, reproduced, distributed or used without our express written permission.

8. Disclaimer of Warranties

Our Ayurvedic products are dietary and wellness supplements and are not intended to diagnose, treat, cure or prevent any disease. Results may vary. Always consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, or taking medication.

9. Limitation of Liability

To the maximum extent permitted by law, SunEra Lifestyle shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our products. Our total liability in any matter arising from these Terms shall not exceed the amount you paid for the relevant order.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat, India.

11. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the Site after changes constitutes acceptance of the revised Terms.

12. Contact Us

For any legal queries or concerns about these Terms, contact us at suneralifestyle@gmail.com or write to us at Surat, Gujarat, India.